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FAQ's

   Be Bold, Be Fierce, Be Fabulous!
  in Handmade Statement Jewelry
from Aclue! Jewelry

  • DOES ACLUE! JEWELRY REPAIR JEWELRY?
    We ONLY repair jewelry designed by Aclue! Jewelry. A photo of the broken piece will be requested prior to you shipping it to us to confirm that it is one of our designs.
  • WHEN WILL MY ORDER SHIP?
    As each piece in the Aclue! Jewelry collections are handmade, please allow 2-7 days for your order to ship. You will receive an email notifying you when your order has shipped. That email will also provide a link with the "tracking number" and the status of your order from the Shipper.
  • CAN MY ORDER BE PLACED BY PHONE?
    No. All orders must be placed through our website for security purposes.
  • MY NECKLACE, BRACELET OR EARRINGS BROKE. CAN IT BE REPAIRED?"
    First, please contact us via email stating the problem you are having with a piece of jewelry purchased from Aclue!. Please attach a photo of the broken piece of jewelry. Following receipt and review of the item, we will send instructions on how to return it. Shipping fees may apply.
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